Question 1

1. What types of electric bikes do you sell?

Accepted Answer

We offer commuter, mountain, folding, fat-tire, and cargo electric bikes to suit different riding styles and needs.

Question 2

2. Do you ship across Canada?

Accepted Answer

Yes. We offer shipping across Canada. Shipping costs and delivery times are calculated at checkout.

Question 3

3. How long does the battery last?

Accepted Answer

Battery range depends on the model, terrain, rider weight, and assist level. Most bikes offer up to 20km–50 km per charge. (Replace with your actual range.)

Question 4

4. How long does it take to charge the battery?

Accepted Answer

Most batteries take 4–6 hours to fully charge. (Adjust if needed.)

Question 5

5. Do your bikes come with a warranty?

Accepted Answer

Yes. All our electric bikes include a manufacturer’s warranty. Please contact us for warranty details on a specific model.

Question 6

6. Can I test ride an electric bike?

Accepted Answer

Yes! Visit our showroom to explore our selection and take a test ride.

Question 7

7. What is your return policy?

Accepted Answer

We want you to be completely satisfied with your purchase. Please see our Return Policy page for full details.

Question 8

8. Do you provide maintenance and repairs?

Accepted Answer

Yes. We offer maintenance, repairs, and replacement parts to help keep your bike in top condition.

Question 9

9. Do you offer financing?

Accepted Answer

Yes. Financing options are available for eligible customers. Contact us for more information.

Question 10

10. How can I contact your team?

Accepted Answer

You can reach us by phone, email, or through the contact form on our website. We’re happy to help with any questions.

Electric bike store Canada