Bikeastore Electric Bike Refund Policy Canada
Our electric bike refund policy Canada: Bikeastore offers a 30-day return window from the date of delivery.
Our electric bike refund policy Canada requires that returned items be new and unused, including: original packaging, power cells, cords, and toolsets included. No signs of rider use, neglect, or collision damage.
Excluded Merchandise
We cannot accept returns for:
• Custom or bespoke bike builds
• Units showing misuse or improper storage
• Digital or physical store credit
Return Methods
Returns can be made:
•Approved returns must be sent by mail using the return instructions provided by Bikeastore. Please contact our support team before sending any item back.
Damaged or Defective Shipments
If your Bikeastore order arrives damaged or defective, contact us within 2 days of delivery. We’ll arrange a repair, replacement, or full refund.
Refunds
Once your return is inspected and approved, refunds are issued to your original payment method within 5–30 days.
Return Shipping Costs
Bikeastore covers return shipping costs for all approved returns. Please contact our support team before sending your item back to receive return instructions.
Contact
For help with a return, reach out via our support desk or phone line.
info@bikeastore.com call 2342228091